Privacy Policy

Alkhidmat Raazi Lab collects information needed to provide laboratory bookings, home sample collection, customer support, reports and website services.

Information we collect

This may include name, contact details, collection address, selected services, booking information, payment records, website activity and information voluntarily provided for service delivery.

How information is used

We use information to confirm bookings, coordinate sample collection, provide reports and support, improve services, prevent misuse, maintain records and meet applicable legal or regulatory obligations.

Service providers

We may use Shopify and other providers for hosting, checkout, communications, analytics, advertising and payment services. They process information according to their services and agreements.

Health and sensitive information

Only information reasonably needed for the requested service should be submitted. Avoid sending unnecessary medical details through unsecured channels. Laboratory and patient information is handled with appropriate confidentiality controls.

Marketing

Marketing messages are sent only where permitted. Customers may unsubscribe using the provided option or contact us.

Retention and rights

Information is retained only as needed for service, record-keeping, quality, security and legal requirements. Requests about personal information can be sent to the contact details below, subject to applicable obligations and verification.

Contact

Email marketing@akrhi.org or call +92 331 1072294. Address: Street 37, Phase 1, CBR Town, Islamabad 46000, Pakistan.